Our staff will engage with the Service User in a variety of settings and in most cases the engagement starts from the Service User’s home. At times the care provision will be done through round the clock shift work. We promote health, well-being and independence. Our staff will ensure that the Service User eats well, gets enough exercise as well as help them to deal with hygiene issues. The Support Workers will identify barriers that can be stopping their clients from leading fulfilling lives and they ensure that, wherever possible, such barriers are removed.

They may provide additional help such as prompting the Service User take their medication, help with learning life skills such as cooking, providing emotional support, accompanying them to recreational facilities and befriending.